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Overview

The Tasks API provides functionality for managing:
  • Task creation and tracking
  • Task assignments
  • Task status updates
  • Task categories
  • Multi-assignee workflows

Core Concepts

Task Statuses

Task Categories

Task Properties

Assignee Properties

Task Actions

  • perform: Complete task
  • decline: Decline task
  • cancel: Cancel task
  • reassign: Change assignees

Validation Rules

Weight Rules

  • Between 0 and 1
  • Total assignee weights = 1
  • Non-negative values

Assignment Rules

  • Valid assignees required
  • No duplicate assignees
  • Proper permissions

Security Requirements

  • Task creation needs authorization
  • Actions are role-based
  • Changes are audited
  • Customer-scoped access
See individual endpoint documentation for detailed request/response formats and examples.