Overview
The Tasks API provides functionality for managing:- Task creation and tracking
- Task assignments
- Task status updates
- Task categories
- Multi-assignee workflows
Core Concepts
Task Statuses
Task Categories
Task Properties
Assignee Properties
Task Actions
perform: Complete taskdecline: Decline taskcancel: Cancel taskreassign: Change assignees
Validation Rules
Weight Rules
- Between 0 and 1
- Total assignee weights = 1
- Non-negative values
Assignment Rules
- Valid assignees required
- No duplicate assignees
- Proper permissions
Security Requirements
- Task creation needs authorization
- Actions are role-based
- Changes are audited
- Customer-scoped access
See individual endpoint documentation for detailed request/response formats and examples.